Frequently Asked Questions (FAQ)

Got questions? We've got answers.

Whether you're moving across the street or to a nearby city, Fast Pomona Movers is here to make the process smooth and simple. Here are answers to the most common questions we receive.

General Information About Our Services

What types of moving services do you offer?

We offer a range of services including local and long-distance moves, residential and office relocations, packing and unpacking, and specialized services like furniture assembly.

How can I schedule my move with Reliable Salinas Movers?

You can schedule your move by calling us at 1-831-282-9282, emailing info@reliablesalinasmovers.com, or filling out the quote request form on our website.

Do you provide moving services for both residential and commercial moves?

Yes, we specialize in both residential and commercial moving services, whether you're relocating to a new home or shifting office space.

How far in advance should I book my move?

We recommend booking at least 2–4 weeks in advance, especially during peak moving seasons. However, we do accommodate last-minute moves whenever possible.

Will my belongings be handled with care during the move?

Yes, our professional movers take extra care in packing and transporting your belongings to ensure they arrive safely at your new location.

Do you offer storage services?

We do not provide storage services directly, but we can help connect you with trusted local storage facilities if you need a temporary place for your items.

Pricing and Payment Information

How much will my move cost?

The cost depends on several factors, such as distance, the size of your move, and whether you require additional services like packing. We provide free, no-obligation quotes to help you plan ahead.

Are there any hidden fees?

No, we believe in transparency. We’ll provide a full breakdown of your moving costs before your move begins, and there are no hidden fees.

Do you charge for travel time?

Yes, we charge for the time it takes to travel to and from your location. This is included in your overall moving estimate.

Can I get a free quote?

Yes, we offer free moving quotes based on the details of your move. You can request a quote on our website or by contacting us directly.

What forms of payment do you accept?

For most moves, yes — a small deposit secures your date.aWe accept all major credit cards, debit cards, checks, and cash. We strive to make payment as convenient as possible.

Is a deposit required to book my move?

Yes, a small deposit may be required to secure your booking. The balance is due on the day of the move upon completion of services.

Packing and Unpacking Services

Do you offer packing services?

Yes, we offer full-service packing for your belongings. Our movers use quality packing materials to ensure everything is safely transported.

Can I pack my own items?

Absolutely! If you'd prefer to pack your own items, we can provide packing supplies such as boxes and tape. We’ll also offer guidance on the best packing methods.

Do you provide packing supplies?

Yes, we sell packing materials such as boxes, bubble wrap, and tape. You can either purchase them from us or use them if we handle the packing for you.

Should I pack fragile items myself?

While we can handle fragile items for you, we recommend packing particularly valuable or fragile items (like antiques, artwork, or glassware) yourself to ensure their safety.

How do you ensure the safety of fragile items?

We use high-quality packing materials, including bubble wrap, foam, and specialized boxes, to protect fragile items. Our movers are trained to handle delicate items with extra care.

Do you offer unpacking services?

Yes, we also offer unpacking services at your new location. This service can help you settle in quickly and ensure your belongings are placed exactly where you want them.

Insurance and Liability

Is my property insured during the move?

We offer basic liability coverage, which protects your items during the move. If you prefer more coverage, we offer additional insurance options for greater peace of mind.

What is the basic liability coverage?

Basic liability coverage protects your items at a rate of 60 cents per pound per item. For higher value items, additional insurance is recommended.

Do I need to purchase additional insurance?

While our basic coverage is included, we recommend purchasing additional insurance for high-value items to ensure you’re fully protected in case of damage or loss.

What happens if an item is damaged during my move?

If an item is damaged, contact us immediately. We’ll assess the situation and work with you to resolve the issue, ensuring that you’re compensated fairly.

Does your insurance cover third-party damages?

Our insurance primarily covers damage to your belongings, but not damage to third-party property. If needed, we can discuss additional coverage options.

How do I file an insurance claim?

To file a claim, contact us within 48 hours of your move. We’ll guide you through the process and ensure you have the necessary documentation for your claim.